Through Flydubai’s frequent flyer program, “OPEN,” passengers can accrue points throughout their trips and exchange them for benefits. Regarding the program—including enrollment, perks, and point redemption—the Flydubai Colombo Office in Sri Lanka offers support and information. Clients who need to change or cancel their reservations can do so by contacting the Colombo office. The personnel is well-versed in handling all facets of ticket modifications, encompassing flight rescheduling and rebooking.